FAQ

Is your website secure?

Yes, for sure! Our website is secure and is compliant with PCI standards.

• Maintain a secure network
• Protect cardholder data
• Maintain a vulnerability management program
• Implement strong access control measures
• Regularly monitor and test networks
• Maintain an information security policy

Do you accept returns and exchanges?

Yes, we do accept returns! We do not accept exchanges at the moment. We are working to consider exchanges in the future! Please visit our Returns and Exchanges page for more details.

Can I cancel my order?

civilmoon currently does not accept order cancellations. Please still contact me if you have any problems with your order such as damaged items!

Do you ship internationally?

Yes! Please select your country on the checkout page when placing an order.

Do you have a store?

No, civilmoon currently is an online based business at the moment, but will be in retail chains in the near future!

Do you offer wholesale?

Yes! Please drop us a message on our Contact Us page and we will get back in touch with you on pricing details.